The parking industry is one of the largest and fastest-growing industries in the United States, with over 100,000 employees working for firms that provide parking management services to private businesses and municipalities. The demand for qualified parking managers has increased as more companies compete for parking spaces, drive to work, or plan out their company-wide parking strategy. As competition increases, so does the need for expert knowledge regarding effective parking program design, implementation, and administration. This requires individuals with the proper training to understand the concepts behind best practices and the know-how to implement them.
What Does a Parking Manager Do?
A parking manager works within a firm’s office park or on-site at any business establishment to manage its parking operations. Parking managers are responsible for managing all aspects of their clients’ parking facilities, including operation (managing the lot), facility maintenance, security, customer service, finance, transportation operations, capital equipment purchasing, communications systems, billing, insurance claims, and loss prevention, legal compliance, human resources, accounting, marketing, planning, and administrative staff functions. Additionally, a parking manager may oversee construction projects related to installing additional parking spaces, such as carports, canopies, or underpasses, to increase capacity.
How do you Become a Parking Manager?
- A high school diploma or equivalent
In addition to strong academic skills, a person must demonstrate leadership and organizational abilities. A solid understanding of statistics and basic business principles is required. Good communication skills in writing and speaking and an ability to motivate others will help you succeed in this position. Some employers will require applicants to pass a written examination assessing key job performance elements. Be sure to include these test scores when applying.
- An undergraduate degree
A background in science, mathematics or another technical field will make you an attractive candidate. It would help if you were comfortable performing simple calculations when designing parking lots and ensuring they meet safety standards.
- Two years of professional experience
Experience in general management, public relations/communications, marketing, sales, or similar fields. Leading people toward common objectives is essential while maintaining good interpersonal relationships.
- License or certification
The only licensing requirement for parking professionals in most states is that individuals have valid driver’s licenses. Many firms employ parking managers who have worked before joining their company, so hiring an experienced applicant is typically preferred over someone new to the industry. This ensures that the employee already has proper training and experience. Most local municipalities have rules dictating what training parking managers must follow before taking over an area.